Geoford Services
Full Time
Lagos
Posted 8 months ago
Geoford Services has invited the application for the post of Customer Service Representative
Job details and other information are given below, please read it carefully before applying to Job.
| Job Title : | Customer Service Representative |
| Job Location : | Ikeja, Lagos |
| Job Requirements : | OND /HND minimum acadenic requirement or equivalent |
| Experience : | Minimum of one year experience as customer service representative |
| Deadline to apply for Job : | 31th October, 2020. |
| Salary : | N80,000 – N100,000 per month |
Duties and Responsibilities:
- Managing large volume of customer calls
- Stay friendly and helpful
- Resolve questions and service issues for customers via phone, email and text
- Accurately document customer interactions
- Determine opportunities for new sales
- Sell products to established customers through up-selling and cross-selling
- Resolve all inbound and outbound support requests per established guidelines.
- Identify and act as a company ambassador at all times
- Be professional
Requirements
- OND /HND minimum acadenic requirement or equivalent
- Minimum of one year experience as customer service representative
- Demonstrated ability to provide outstanding customer service
- Customer-centric
- Result-driven
- Focus on quality and attention to detail
- Good time-management skills
- Ability to multi-task
- Strong interpersonal and communication skills
- Critical-thinker and problem-solver
- Ability to work with minimal supervision
Remuneration
Salary: N80,000 – N100,000 per month
Application Closing Date
31st October, 2020
How to Apply
Interested and qualified candidates should send CV and Cover Letter to: geofordservices@gmail.com using Job Title as the subject of the email.
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Job Features
| Job Category | Administration / Office / Operations |
| Deadline | 31th October, 2020. |