State Loan Operator required at Mutual Benefits Microfinance Bank Limited

    Mutual Benefits Microfinance Bank Limited

    Full Time
    Lagos
    Posted 1 week ago

    Mutual Benefits Microfinance Bank Limited has invited the application for the post of State Loan Operator.

    Mutual Benefits Microfinance Bank Limited is a leading Microfinance bank with its corporate head office at 10 Apapa Road, Oyingbo, Ebute-metta.

    Job details and other information are given below, please read it carefully before applying to Job

    Job Title :State Loan Operator
    Job Location :Oyingbo, Lagos
    Job Requirements :A good HND / Bachelor’s degree in Social Science field, professional qualification in a related field will be an added advantage.
    Experience :2 years of experience in sales or similar roles
    Deadline to apply for Job :
    Salary :

    Job Objective

    • The Role of a Loan Operator will report to the review officers of the Public Sector of the company. His/her major responsibility is to book all the company’s retail loan product and the asset products in his/her State.

    Job Description
    The specific and general functions of the State Loan Operator are as stated below:

    Marketing and Sales Management:

    • Determining the risk level of every application.
    • Authorizing an initiated application.
    • Follow up on authorized transactions till disbursement stage.
    • Ensuring customer(s) satisfaction at all time.
    • Deciding on the loan amount based on the Debt-To-Income-Ratio.
    • Managing of turn-around-time (TAT) on any requests.
    • Attending to customer(s) request, enquiries and complaints.
    • Verifying the authenticity of customer(s) documents.
    • Initiating loan for customer(s) within 12 hours.
    • Following up the initiated loans till disbursement stage within 12 hours.
    • Ensuring customer(s) satisfactory.
    • Reporting of daily transactions to the appropriate departments.

    Budget & performance Management:

    • To ensure all loans with complete documentations are treated within the stipulated TAT at the State Level.
    • Controls expenses to meet the state budget.
    • Provides timely feedback (daily, weekly, monthly and Quarterly reports) to the Head of Credit when required.

    Risk Management and Capacity Development:

    • Ensure the State NPL and PDOs are within set thresholds and always below company’s average.
    • Ensures adherence to all company policies, procedures and business ethics codes are communicated within the team in the states.

    Relationship Management:

    • Ensure that He/she meet and/or exceed their monthly target.
    • Maintains contact with key decision makers within the state to ensure high levels of client satisfaction and business continuity.
    • Manage internal relationship within the state.

    Leadership and Capacity Building:

    • Delegate authority and responsibility with accountability and follow up.
    • Set examples for others in areas of personal character, commitment, organizational and selling skills and work habit.

    Qualifications
    The minimum entry requirement for this role is:

    • A good HND / Bachelor’s degree in Social Science field, professional qualification in a related field will be an added advantage.
    • Minimum of 2 years of experience in sales or similar roles.

    Skill, Knowledge and Abilities:

    • Excellent selling and interpersonal skills
    • Ability to work independently and within a team
    • Proven leadership skill.
    • Must have strong communication and relationship management skills.
    • Must be able to prioritize responsibilities.
    • Must demonstrate high level of initiative, creativity and ability to think outside the box.
    • Strong understanding of Public Sector Business.
    • Strong understanding of customer and market dynamics and requirements.

    Application Closing Date
    Not Specified.

    How to Apply

    Click hear to apply online

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    Job Features

    Job CategoryBanking / Insurance

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