Customer Service Representative required at Geoford Services

    Geoford Services

    Full Time
    Lagos
    Posted 2 weeks ago

    Geoford Services has invited the application for the post of Customer Service Representative

    Job details and other information are given below, please read it carefully before applying to Job.

    Job Title :Customer Service Representative
    Job Location :Ikeja, Lagos
    Job Requirements :OND /HND minimum acadenic requirement or equivalent
    Experience :Minimum of one year experience as customer service representative
    Deadline to apply for Job :31th October, 2020.
    Salary :N80,000 – N100,000 per month

    Duties and Responsibilities:

    • Managing large volume of customer calls
    • Stay friendly and helpful
    • Resolve questions and service issues for customers via phone, email and text
    • Accurately document customer interactions
    • Determine opportunities for new sales
    • Sell products to established customers through up-selling and cross-selling
    • Resolve all inbound and outbound support requests per established guidelines.
    • Identify and act as a company ambassador at all times
    • Be professional

    Requirements

    • OND /HND minimum acadenic requirement or equivalent
    • Minimum of one year experience as customer service representative
    • Demonstrated ability to provide outstanding customer service
    • Customer-centric
    • Result-driven
    • Focus on quality and attention to detail
    • Good time-management skills
    • Ability to multi-task
    • Strong interpersonal and communication skills
    • Critical-thinker and problem-solver
    • Ability to work with minimal supervision

    Remuneration
    Salary: N80,000 – N100,000 per month

    Application Closing Date
    31st October, 2020

    How to Apply
    Interested and qualified candidates should send CV and Cover Letter to: geofordservices@gmail.com using Job Title as the subject of the email.

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    Job Features

    Job CategoryAdministration / Office / Operations
    Deadline31th October, 2020.

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